99bin Privacy Policy —
How Your Personal Data Is
Collected, Used & Protected

This Privacy Policy is issued by 99bin, the operator of the online casino and sports betting platform accessible at 99bin.net (the "Platform"). 99bin acts as the data controller in respect of the personal data of registered players and visitors to the 99bin platform.

References in this Privacy Policy to "99bin," "we," "us," or "our" refer to the 99bin platform operator. References to "you," "your," or "player" refer to any natural person whose personal data is processed by 99bin, including registered account holders and visitors to the 99bin website from Pakistan or elsewhere.

99bin collects personal data through several channels — directly from you during registration and use of the platform, automatically through technical systems as you interact with the website, and occasionally from third-party verification providers during KYC processes. The categories of personal data collected are described below.

99bin does not collect or process special categories of personal data (such as biometric data, racial or ethnic origin, health data, or political opinions) unless you voluntarily provide such information in a support context, in which case it is used solely for the purpose of resolving your query and is not retained beyond that purpose.

99bin uses personal data collected from Pakistan players for the following purposes:

• Account creation and management: Processing your registration, maintaining your 99bin account, and providing you with access to the platform's features and services.
• Identity verification (KYC): Verifying your age (18+ requirement) and identity before processing withdrawal requests or in response to compliance triggers, using the identity and financial data you provide.
• Transaction processing: Executing PKR deposits via Easypaisa, JazzCash, Raast, and bank transfers, and processing PKR withdrawal requests to your verified payment methods.
• Security and fraud prevention: Detecting and preventing fraudulent activity, multiple account creation, money laundering, and other prohibited conduct using technical and usage data.
• Responsible gaming monitoring: Identifying patterns of usage that may indicate problem gambling behaviour, and applying responsible gaming tools or restrictions where appropriate, using usage and session data.
• Customer support: Responding to your enquiries, resolving disputes, and processing complaints using your contact data and communications data.
• Legal and regulatory compliance: Fulfilling obligations under applicable anti-money-laundering regulations, age verification requirements, and financial record-keeping laws that apply to the 99bin platform.
• Marketing communications (with consent): Sending you promotional offers, bonus notifications, and platform updates via email or SMS where you have opted in to receive such communications. You may withdraw consent at any time via your account settings.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and content of the 99bin platform. Aggregated analytics do not identify individual players.

99bin processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the services you have contracted for — including account access, game provision, and PKR payment processing — is carried out on the basis that it is necessary for the performance of the agreement between you and 99bin.
• Legal obligation: Processing necessary to comply with applicable laws — including age verification, anti-money-laundering due diligence, and financial record-keeping — is carried out on the basis that it is required by law.
• Legitimate interests: Processing for fraud detection, security monitoring, platform improvement, and responsible gaming monitoring is carried out on the basis of 99bin's legitimate interests in operating a safe, fair, and compliant platform, subject always to your interests and rights not being overridden.
• Consent: Processing for marketing communications (email promotions, bonus offers, SMS notifications) is carried out only on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of any processing carried out before withdrawal.

99bin shares personal data with third parties only where necessary and only in the circumstances described below. 99bin does not sell, rent, or trade your personal data with third parties for their commercial purposes.

• Payment processors: Financial data (Easypaisa account details, JazzCash identifiers, bank account information) is shared with the relevant payment service providers solely for the purpose of processing your PKR deposits and withdrawals. These providers process your data as independent data controllers subject to their own privacy policies and applicable financial services regulations.
• KYC and identity verification providers: Where third-party services are used to assist with identity document verification, the relevant identity data is shared with those providers under strict data processing agreements limiting use to verification purposes only.
• Game software providers: Limited technical data (session identifiers, stake and win data) is shared with game software providers to facilitate gameplay and resolve disputes. Game providers do not receive directly identifying personal information such as your name or email address.
• Regulatory and law enforcement authorities: 99bin will disclose personal data to regulators, law enforcement agencies, or courts where required by applicable law, court order, or regulatory requirement. 99bin will not notify you of such disclosures where prohibited by the applicable legal obligation.
• Anti-fraud and industry shared services: In cases of confirmed fraud or money laundering, 99bin may share relevant data with industry anti-fraud networks or financial intelligence bodies as required by applicable regulations.
• Professional advisers: Legal counsel, auditors, and other professional advisers retained by 99bin may access your data on a need-to-know basis, subject to professional confidentiality obligations.

As an online platform serving Pakistan players, 99bin may process and store personal data on servers located outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to applicable law, 99bin implements appropriate safeguards to ensure that your data remains protected.

Appropriate safeguards for international transfers include:

• Standard contractual clauses approved for cross-border data transfers.
• Transfers to service providers subject to equivalent data protection frameworks or certifications.
• Strict data processing agreements with all international processors specifying security, purpose limitation, and retention requirements.

You may request information about the specific safeguards in place for any particular international data transfer by contacting 99bin at [email protected]. Requests will be responded to within 30 days of receipt.

99bin retains personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations.

• Account data (active accounts): Retained for the full duration of your 99bin account and for a period of 5 years following account closure, in line with applicable financial record-keeping and anti-money-laundering retention requirements.
• KYC and identity verification documents: Retained for a minimum of 5 years from the date of verification, or from account closure, whichever is later, as required by applicable AML regulations.
• Transaction records: All PKR deposit and withdrawal records are retained for a minimum of 5 years from the date of each transaction.
• Support communications: Live chat transcripts and email correspondence are retained for 2 years from the date of the interaction, or longer where the communication relates to an ongoing dispute or regulatory matter.
• Marketing consent records: Records of your consent to marketing communications are retained for as long as you maintain a 99bin account and for 2 years following account closure.
• Technical and usage data: Retained in anonymised aggregate form after 13 months for analytics purposes. Raw individually identified technical data (such as specific IP address logs) is retained for a maximum of 13 months.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — from which no individual can reasonably be identified — may be retained indefinitely for statistical and platform improvement purposes.

99bin uses cookies and similar tracking technologies on the 99bin platform to ensure proper functioning, improve the user experience, support security systems, and (with your consent) analyse platform usage. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in to your 99bin account during a session, and security tokens that protect against cross-site request forgery. These cannot be disabled without affecting core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and whether you have dismissed particular notifications. These improve your experience but are not essential to core function.
• Analytics cookies: Used (with your consent) to collect aggregated information about how Pakistan players use the 99bin platform — which pages are most visited, how long sessions last, and which games are most popular. This data is used to improve the platform and is anonymised before analysis.
• Security cookies: Used to detect and prevent fraudulent access, bot activity, and suspicious login patterns. These operate continuously during your session as part of 99bin's security infrastructure.

You can manage cookie preferences for non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to use the 99bin platform, including preventing you from maintaining a logged-in session. Disabling analytics cookies will not affect your ability to use any feature of the platform.

As a Pakistan player and data subject, you have the following rights in respect of your personal data held by 99bin. To exercise any of these rights, please contact 99bin at [email protected] with "Privacy Request" in the subject line. 99bin will respond to all valid requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.

• Right of access: You have the right to request a copy of the personal data that 99bin holds about you, along with information about how that data is being used and on what basis.
• Right to rectification: If any personal data held by 99bin about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. Many data fields can be updated directly from within your 99bin account settings.
• Right to erasure ("right to be forgotten"): You have the right to request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. This right is subject to overriding legal retention obligations (such as AML record-keeping requirements).
• Right to restrict processing: You have the right to request that 99bin restricts the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
• Right to data portability: Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of 99bin's legitimate interests. 99bin will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

The 99bin platform is strictly intended for adults aged 18 and over. 99bin does not knowingly collect, process, or retain the personal data of any person under the age of 18. Registration requires age confirmation, and 99bin's KYC verification processes are specifically designed to detect and prevent under-age access.

If you are a parent or guardian and believe that a person under 18 in your care has registered a 99bin account, please contact 99bin immediately at [email protected]. 99bin will investigate and act on all such reports as a priority, typically within 24 hours of receipt.

99bin implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• Encryption in transit: All data transmitted between your device and the 99bin platform is encrypted using 256-bit SSL/TLS protocols. You can verify this by checking for the padlock icon and HTTPS prefix in your browser's address bar when using 99bin.
• Encryption at rest: Sensitive personal data, including financial information and identity documents, is encrypted in storage using industry-standard encryption protocols.
• Access controls: Personal data is accessible internally only by 99bin staff members who require it to perform their specific role. Access is governed by role-based permissions and is subject to logging and audit.
• Two-Factor Authentication: 99bin offers 2FA to all Pakistan players for account login, providing an additional layer of protection against unauthorised access to your account data.
• Security monitoring: 99bin operates continuous automated monitoring of its systems for anomalous access patterns, potential data breaches, and cybersecurity threats.
• Incident response: In the event of a data breach that poses a risk to your rights and interests, 99bin will notify affected players without undue delay in accordance with applicable legal requirements, providing information about what occurred, what data was affected, and what steps have been taken in response.

While 99bin implements robust security measures, no internet-based system can guarantee absolute security. You also have a responsibility to protect your own account credentials and to use the platform securely — see the Account Security clause in the 99bin Terms and Conditions for guidance on your own security obligations.

The 99bin platform may contain references to third-party services, including game software providers and payment processors. When you interact with third-party services accessible through 99bin, those services are subject to their own privacy policies, which are independent of this 99bin Privacy Policy.

99bin is not responsible for the privacy practices of third-party game providers or payment processors. Before providing personal data to any third-party service, you should review that service's privacy policy to understand how your information will be handled. Links to third-party services on the 99bin platform do not constitute an endorsement of those services' privacy or security practices.

99bin may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer to Pakistan players. All updates will be published at 99bin.net/privacy-policy with a revised Effective Date.

For material changes — those that significantly affect how your personal data is used or your rights — 99bin will notify registered players by email to their registered address at least 14 days before the change takes effect, providing a summary of what is changing and why.

For non-material changes (such as minor clarifications, formatting corrections, or updates to contact details), the revised policy will be published at 99bin.net/privacy-policy without individual notification, and will be effective from the date of publication.

Your continued use of the 99bin platform after any policy update constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with material changes, you may close your account by contacting support before the change takes effect, and 99bin will process the closure and any outstanding balance in accordance with the Terms and Conditions.

For all privacy-related matters — including subject access requests, correction requests, deletion requests, consent withdrawal, or general privacy enquiries — please contact the 99bin data team:

• Email: [email protected] — Subject line: "Privacy Request" (plain text address — not a clickable link)
• Live Chat: Available 24/7 from within your logged-in 99bin account — select "Privacy / Data Request" from the support category options

99bin aims to respond to all privacy requests within 30 days. If your request is complex or you have submitted multiple requests, the response period may be extended by up to 60 days — you will be notified of any such extension and the reason for it within the initial 30-day window.

If you are dissatisfied with 99bin's response to a privacy request or complaint, you have the right to escalate the matter by submitting a formal written complaint to [email protected] with the subject line "Formal Privacy Complaint." 99bin will issue a final written response within 30 days of receiving a valid formal complaint.